Help Center
Last updated: May 21, 2026
Quick answers about MoodE. If you cannot find what you need, reach out through the contact channel listed on this site or in the app store listing.
Getting started
Download MoodE from the App Store or Google Play, open it, and complete a short check-in. You can skip days — the goal is a gentle habit, not pressure.
Is MoodE therapy?
No. MoodE is a journaling tool with optional AI insights. It does not provide diagnosis or treatment. If you need clinical support, please contact a licensed professional.
Privacy basics
MoodE is designed with privacy in mind. Read the Privacy Policy for details about what is processed, how AI features work, and your choices.
Troubleshooting
If MoodE crashes, fails to install, or behaves unexpectedly, update to the latest version, restart your device, and try again. If the issue persists, contact support with your device model and app version.
Account and data
Depending on the version you use, data may be stored primarily on your device. If you delete the app, locally stored data may be removed according to your device settings.
Crisis resources
If you are in immediate danger, call your local emergency number. If you are struggling emotionally, contact a local crisis line or trusted support network. MoodE is not monitored for emergencies.